{"id":50136,"date":"2025-11-14T18:00:00","date_gmt":"2025-11-14T09:00:00","guid":{"rendered":"https:\/\/blog.villagehouse.jp\/?p=50136"},"modified":"2025-11-23T18:47:36","modified_gmt":"2025-11-23T09:47:36","slug":"deposit-deductions-tenant-rights-what-you-should-know-before-signing","status":"publish","type":"post","link":"https:\/\/blog.villagehouse.jp\/en\/japanese-apartment-life\/deposit-deductions-tenant-rights-what-you-should-know-before-signing\/","title":{"rendered":"Deposit Deductions &amp; Tenant Rights: What You Should Know Before Signing"},"content":{"rendered":"\n<p>Two common issues that arise&nbsp;when it comes to&nbsp;rental contracts&nbsp;in Japan&nbsp;are how security deposits&nbsp;are&nbsp;handled,&nbsp;and the cost of restoring the property to its original condition upon moving out. Security deposits&nbsp;are&nbsp;typically&nbsp;used to cover the cost of repairs to restore the property to its original condition&nbsp;upon&nbsp;moving&nbsp;out. However,&nbsp;many&nbsp;people may be&nbsp;concerned&nbsp;about whether they have to&nbsp;pay for all the repairs upon moving out and how the security deposit refund is processed.&nbsp;<\/p>\n\n\n\n<p>In this article, we will explain&nbsp;the typical&nbsp;initial&nbsp;costs of&nbsp;renting&nbsp;in Japan, the legal rules surrounding restoration&nbsp;obligations, how the&nbsp;security deposit refund&nbsp;is processed, and where to go if you run into any problems.&nbsp;Make sure to check these points carefully before signing your rental contract to avoid unnecessary problems later.&nbsp;<\/p>\n\n\n\n<p>At&nbsp;<a href=\"https:\/\/www.villagehouse.jp\/en\/?utm_source=blog&amp;utm_medium=display&amp;utm_campaign=2022&amp;utm_content=2025-11-14-native-link-1x1-depositdeductions-enhp-readers\" target=\"_blank\" rel=\"noreferrer noopener\">Village House<\/a>, we offer affordable rental properties starting from around&nbsp;\u00a520,000 per month!&nbsp;Plus,&nbsp;no&nbsp;key money or handling fees are required, allowing&nbsp;you&nbsp;to&nbsp;significantly&nbsp;save&nbsp;on initial move-in costs.&nbsp;Not to mention, you might also qualify for an exemption on deposits!&nbsp;We have over 1,000 properties&nbsp;all&nbsp;across Japan, so if you&#8217;re looking to save on initial costs, be sure to&nbsp;take a look&nbsp;at&nbsp;our website.&nbsp;<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Understanding rental deposits in Japan (shikikin,&nbsp;reikin, and more)&nbsp;<\/h2>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"900\" height=\"600\" src=\"https:\/\/blog.villagehouse.jp\/wp-content\/uploads\/2025\/11\/image.png\" alt=\"\" class=\"wp-image-50137\" style=\"width:768px\" title=\"\" srcset=\"https:\/\/blog.villagehouse.jp\/wp-content\/uploads\/2025\/11\/image.png 900w, https:\/\/blog.villagehouse.jp\/wp-content\/uploads\/2025\/11\/image-300x200.png 300w, https:\/\/blog.villagehouse.jp\/wp-content\/uploads\/2025\/11\/image-768x512.png 768w\" sizes=\"auto, (max-width: 900px) 100vw, 900px\" \/><\/figure>\n<\/div>\n\n\n<p>When signing a rental&nbsp;contract in Japan, you\u2019ll need to prepare initial move-in costs in addition to the monthly rent.&nbsp;In many cases, this&nbsp;amounts&nbsp;to four to six months\u2019 worth of rent. For example, if the monthly rent is&nbsp;\u00a580,000, you&nbsp;will&nbsp;generally need&nbsp;around&nbsp;\u00a5400,000&nbsp;in total.&nbsp;<\/p>\n\n\n\n<p>Let\u2019s take a look at the typical initial costs required when renting a property in Japan:&nbsp;<\/p>\n\n\n\n<figure class=\"wp-block-table\"><table class=\"has-fixed-layout\"><tbody><tr><td>Security deposit&nbsp;(shikikin)&nbsp;<\/td><td>One month\u2019s rent&nbsp;<\/td><td>This deposit is used to cover the cost of restoring the property to its original condition&nbsp;upon moving&nbsp;out.&nbsp;Generally, the deposit will be&nbsp;refunded to the tenant&nbsp;after deducting all&nbsp;the&nbsp;expenses incurred.&nbsp;<\/td><\/tr><tr><td>Key money&nbsp;(reikin)&nbsp;<\/td><td>One month\u2019s rent&nbsp;<\/td><td>A&nbsp;non-refundable payment made as a&nbsp;token&nbsp;of appreciation to the landlord&nbsp;after&nbsp;signing the rental contract. It is not&nbsp;refunded to the tenant&nbsp;upon moving&nbsp;out.&nbsp;&nbsp;<\/td><\/tr><tr><td>Advance rent&nbsp;<\/td><td>One month\u2019s rent&nbsp;<\/td><td>If you move in starting&nbsp;from&nbsp;the month after signing the contract, you\u2019ll need to pay the first month\u2019s rent in advance.&nbsp;When moving in mid-month, the rent is calculated on a&nbsp;per-day&nbsp;basis.&nbsp;<\/td><\/tr><tr><td>Agency fee&nbsp;<\/td><td>One month\u2019s rent&nbsp;+&nbsp;consumption tax&nbsp;<\/td><td>This&nbsp;is a fee paid&nbsp;to the real estate agency that helped you find the property and handled the contract procedures.&nbsp;Legally, the maximum amount&nbsp;is one month\u2019s&nbsp;rent plus consumption tax*.&nbsp;<\/td><\/tr><tr><td>Guarantor fee&nbsp;<\/td><td>Half a month\u2019s rent&nbsp;+&nbsp;common service fees&nbsp;<\/td><td>This fee is required when using a rental guarantor company, which acts as a backup in case you\u2019re unable to pay the rent.&nbsp;&nbsp;<\/td><\/tr><tr><td>Fire insurance fee&nbsp;<\/td><td>\u00a515,000&nbsp;&nbsp;<\/td><td>This is an insurance policy&nbsp;to prepare for&nbsp;potential damages&nbsp;such as&nbsp;fire, water leaks,&nbsp;etc. The payment is made to a property insurance company.&nbsp;<\/td><\/tr><tr><td>Lock replacement fee&nbsp;<\/td><td>\u00a515,000\u301c25,000&nbsp;<\/td><td>Costs vary depending on the type of&nbsp;lock.&nbsp;<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<p>*Reference:&nbsp;<a href=\"https:\/\/www.mlit.go.jp\/totikensangyo\/const\/1_6_bf_000013.html#7.1\" target=\"_blank\" rel=\"noreferrer noopener\">Ministry of Land, Infrastructure, Transport and Tourism (MLIT) \u2013 Information on Real Estate Transactions for Consumers<\/a>&nbsp;<\/p>\n\n\n\n<p>To save on initial move-in costs, consider options such as&nbsp;Zero-Zero Properties&nbsp;(which have no&nbsp;deposits&nbsp;or&nbsp;key money), negotiating the agency fee, or taking advantage of free&nbsp;rent&nbsp;promotions.&nbsp;Initial costs may vary depending on the management company or landlord, so be sure to check with the person in charge if you have any questions.&nbsp;<\/p>\n\n\n\n<p>For more info, check out our blog:&nbsp;<a href=\"https:\/\/blog.villagehouse.jp\/en\/moving-tips\/zero-zero-properties-the-best-deal-youve-never-heard-of\/\" target=\"_blank\" rel=\"noreferrer noopener\">Zero-Zero Properties: The Best Deal You\u2019ve Never Heard Of?<\/a>&nbsp;<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Legal responsibility and rules between a tenant and a landlord&nbsp;<\/h2>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"903\" height=\"600\" src=\"https:\/\/blog.villagehouse.jp\/wp-content\/uploads\/2025\/11\/image-2.png\" alt=\"\" class=\"wp-image-50143\" style=\"width:768px\" title=\"\" srcset=\"https:\/\/blog.villagehouse.jp\/wp-content\/uploads\/2025\/11\/image-2.png 903w, https:\/\/blog.villagehouse.jp\/wp-content\/uploads\/2025\/11\/image-2-300x199.png 300w\" sizes=\"auto, (max-width: 903px) 100vw, 903px\" \/><\/figure>\n<\/div>\n\n\n<p>With the enforcement of the Revised Civil Code (2020 Amendment) in April 2020, the legal standards regarding security deposits and property restoration in rental agreements were updated.&nbsp;<\/p>\n\n\n\n<p>Many people assume that \u201crestoring the property to its original condition\u201d means returning it exactly as it was when they moved in, even though&nbsp;that\u2019s not&nbsp;actually&nbsp;the case.&nbsp;Restoration to&nbsp;the&nbsp;original condition does not include repairing normal wear and tear or damages&nbsp;that occur naturally through everyday living.&nbsp;<\/p>\n\n\n\n<p>In other words, the cost of repairs caused by&nbsp;natural&nbsp;deterioration&nbsp;from everyday living&nbsp;is not the tenant\u2019s responsibility, but&nbsp;should be borne by the landlord&nbsp;(lessor),&nbsp;and&nbsp;covered through the rental&nbsp;income.&nbsp;<\/p>\n\n\n\n<p>So, what exactly counts as&nbsp;normal&nbsp;wear and tear, and what types of damages&nbsp;or stains should the tenant be responsible for? Let\u2019s take a closer look at some common examples:&nbsp;<\/p>\n\n\n\n<figure class=\"wp-block-table\"><table class=\"has-fixed-layout\"><tbody><tr><td>&nbsp;<\/td><td>Tenant\u2019s responsibility&nbsp;<\/td><td>Landlord\u2019s responsibility&nbsp;<\/td><\/tr><tr><td>Keys&nbsp;<\/td><td>Paying the cost to replace keys that are lost or damaged through carelessness.&nbsp;<\/td><td>Paying the cost to replace keys for a new tenant.&nbsp;<\/td><\/tr><tr><td>Water heater&nbsp;<\/td><td>Paying for repairs or replacement if the unit is damaged due to improper use.&nbsp;<\/td><td>Paying for replacement when the unit has reached the end of its service life.&nbsp;<\/td><\/tr><tr><td>Wallpaper&nbsp;<\/td><td>Paying for cleaning or replacement if nicotine stains or mold appear due to smoking indoors or leaving condensation untreated.&nbsp;<\/td><td>Covering the cost of normal discoloration or marks on walls behind furniture,&nbsp;such as a TV or refrigerator.&nbsp;<\/td><\/tr><tr><td>Floor&nbsp;<\/td><td>Paying for repairs if scratches, dents, or other damage occur (for example, from a chair with casters).&nbsp;<\/td><td>Covering the cost of normal indentations or marks caused by placing furniture on vinyl or carpet flooring.&nbsp;<\/td><\/tr><tr><td>Fixtures&nbsp;<\/td><td>Paying for repairs if pillars, doors, or other fittings are damaged.&nbsp;<\/td><td>Covering the cost of repairs for glass that cracks or breaks due to an earthquake.&nbsp;<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<p>In the case of flooring,&nbsp;natural&nbsp;fading caused by sunlight is considered normal wear and tear and therefore falls under the landlord\u2019s responsibility.&nbsp;On the other hand, if the tenant leaves a window open and rainwater seeps in, causing discoloration to the floor, it is considered&nbsp;the&nbsp;tenant\u2019s&nbsp;negligence, and the repair costs must be covered by the tenant.&nbsp;<\/p>\n\n\n\n<p>Similarly, small pinholes from&nbsp;thumbtacks or pins used to hang posters or calendars, or&nbsp;discoloration of wallpaper due to sunlight, are&nbsp;considered to be caused by&nbsp;normal use and are the landlord\u2019s responsibility.&nbsp;However, if the tenant&nbsp;creates large holes from&nbsp;installing&nbsp;shelves using screws or nails, they&nbsp;will be&nbsp;responsible for the repair costs.&nbsp;<\/p>\n\n\n\n<p>For more info, check out our blog:&nbsp;<a href=\"https:\/\/blog.villagehouse.jp\/en\/moving-tips\/tips-on-how-to-repair-minor-damages-to-get-your-deposit-back\/\" target=\"_blank\" rel=\"noreferrer noopener\">Tips on How to Repair Minor Damages to Get Your Deposit Back<\/a>&nbsp;<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Lease clauses that affect your deposit (restoration &amp; cleaning fees)&nbsp;<\/h2>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"903\" height=\"600\" src=\"https:\/\/blog.villagehouse.jp\/wp-content\/uploads\/2025\/11\/image-8.png\" alt=\"\" class=\"wp-image-50173\" style=\"width:768px\" title=\"\" srcset=\"https:\/\/blog.villagehouse.jp\/wp-content\/uploads\/2025\/11\/image-8.png 903w, https:\/\/blog.villagehouse.jp\/wp-content\/uploads\/2025\/11\/image-8-300x199.png 300w, https:\/\/blog.villagehouse.jp\/wp-content\/uploads\/2025\/11\/image-8-768x510.png 768w\" sizes=\"auto, (max-width: 903px) 100vw, 903px\" \/><\/figure>\n<\/div>\n\n\n<p><strong>Restoration to original condition&nbsp;<\/strong><\/p>\n\n\n\n<p>According to the Ministry of Land, Infrastructure, Transport and Tourism (MLIT)\u2019s&nbsp;\u201c<a href=\"https:\/\/www.mlit.go.jp\/jutakukentiku\/house\/content\/001611293.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">Guidelines on Restoration to Original Condition and Related Disputes<\/a>\u201d, normal wear and tear, daily-use stains, and&nbsp;deterioration due to everyday living&nbsp;are not subject to restoration. However, the&nbsp;old&nbsp;Civil Code did not clearly state this,&nbsp;causing ambiguous judgments.&nbsp;The April 2020 Civil Code&nbsp;amendment&nbsp;now explicitly states that tenants are not obligated to restore the property to its original condition for wear and tear or deterioration caused through no fault of their own&nbsp;<\/p>\n\n\n\n<p>When the leased property has sustained damage after being handed over to the tenant (excluding deterioration&nbsp;over time&nbsp;or wear and tear resulting from normal use and the natural aging of the property), the tenant is obligated to restore the property to its original condition upon termination of the lease. However, this obligation does not apply if the damage&nbsp;is due to reasons beyond the tenant\u2019s&nbsp;fault or negligence.&nbsp;<\/p>\n\n\n\n<p>Cited from:&nbsp;<a href=\"https:\/\/ja.wikibooks.org\/wiki\/%E6%B0%91%E6%B3%95%E7%AC%AC621%E6%9D%A1\" target=\"_blank\" rel=\"noreferrer noopener\">Article 621 | Tenant&#8217;s Restoration Obligation<\/a>&nbsp;<\/p>\n\n\n\n<p>That being said, depending on the contract&nbsp;details&nbsp;and the scope of repairs, there may be cases where the above rule does not apply.&nbsp;Some agreements&nbsp;may&nbsp;include special&nbsp;clauses&nbsp;that specify different arrangements. To avoid misunderstandings, make sure to check carefully with the landlord or real estate agency&nbsp;about which areas need restoration and who is responsible for the costs.&nbsp;<\/p>\n\n\n\n<p><strong>Cleaning&nbsp;fees&nbsp;<\/strong><\/p>\n\n\n\n<p>According to the Ministry of Land, Infrastructure, Transport and Tourism&#8217;s&nbsp;\u201c<a href=\"https:\/\/www.mlit.go.jp\/jutakukentiku\/house\/content\/001611293.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">Guidelines on Restoration to Original Condition and Related Disputes<\/a>\u201d,&nbsp;cleaning fees are&nbsp;normally incurred&nbsp;when a tenant moves out.&nbsp;Thus,&nbsp;charging a flat fee at the time of&nbsp;move-in is not a legal requirement. However, if the rental contract&nbsp;includes a special clause that&nbsp;specifically states that the tenant is responsible for house cleaning fees, then the tenant is&nbsp;legally obligated to cover those expenses.&nbsp;<\/p>\n\n\n\n<p>Average&nbsp;cleaning&nbsp;costs (in the absence of intentional damage or negligence)&nbsp;<\/p>\n\n\n\n<figure class=\"wp-block-table\"><table class=\"has-fixed-layout\"><tbody><tr><td>Property Size&nbsp;<\/td><td>Cleaning Costs&nbsp;<\/td><\/tr><tr><td>1K&nbsp;<\/td><td>\u00a520,000&nbsp;~&nbsp;\u00a535,000&nbsp;<\/td><\/tr><tr><td>1DK,&nbsp;1LDK&nbsp;<\/td><td>\u00a535,000&nbsp;~&nbsp;\u00a550,000&nbsp;<\/td><\/tr><tr><td>2DK,&nbsp;2LDK&nbsp;<\/td><td>\u00a540,000 ~&nbsp;\u00a580,000&nbsp;<\/td><\/tr><tr><td>3DK,&nbsp;3LDK&nbsp;<\/td><td>\u00a550,000 ~&nbsp;\u00a590,000&nbsp;<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<p>If you have any concerns,&nbsp;such as \u201cThe cleaning fee&nbsp;is&nbsp;too expensive\u201d or \u201cDo I really need to pay a cleaning fee when moving out?\u201d, make sure to&nbsp;confirm with&nbsp;the&nbsp;person in charge&nbsp;for clarification before signing&nbsp;your&nbsp;contract.&nbsp;<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><a href=\"https:\/\/www.villagehouse.jp\/en\/?utm_source=vhblog&amp;utm_medium=display&amp;utm_campaign=2020&amp;utm_content=2019-12-16-static-property-768x300-v1-enhp-sitevisitors\" target=\"_blank\" rel=\"noopener\"><img loading=\"lazy\" decoding=\"async\" width=\"768\" height=\"300\" src=\"https:\/\/blog.villagehouse.jp\/wp-content\/uploads\/2019\/11\/768x300-EN.jpg\" alt=\"\" class=\"wp-image-1862\" title=\"\" srcset=\"https:\/\/blog.villagehouse.jp\/wp-content\/uploads\/2019\/11\/768x300-EN.jpg 768w, https:\/\/blog.villagehouse.jp\/wp-content\/uploads\/2019\/11\/768x300-EN-300x117.jpg 300w\" sizes=\"auto, (max-width: 768px) 100vw, 768px\" \/><\/a><\/figure>\n<\/div>\n\n\n<h2 class=\"wp-block-heading\">Expenses deducted from the security deposit&nbsp;<\/h2>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"903\" height=\"600\" src=\"https:\/\/blog.villagehouse.jp\/wp-content\/uploads\/2025\/11\/image-4.png\" alt=\"\" class=\"wp-image-50154\" style=\"width:768px\" title=\"\" srcset=\"https:\/\/blog.villagehouse.jp\/wp-content\/uploads\/2025\/11\/image-4.png 903w, https:\/\/blog.villagehouse.jp\/wp-content\/uploads\/2025\/11\/image-4-300x199.png 300w\" sizes=\"auto, (max-width: 903px) 100vw, 903px\" \/><\/figure>\n<\/div>\n\n\n<p>The cost of restoring the property to its original condition is generally deducted from the security deposit paid when you move in. If the repair costs exceed the deposit&nbsp;amount, you will be required to pay&nbsp;the difference. Conversely, if the repair costs are&nbsp;lower, the difference will be refunded&nbsp;to you.&nbsp;<\/p>\n\n\n\n<p>As mentioned&nbsp;earlier, based on the Ministry of Land, Infrastructure, Transport and Tourism\u2019s&nbsp;guidelines, the security deposit is generally refunded in full if the damage is&nbsp;limited to normal wear and tear or&nbsp;deterioration&nbsp;over time. However, keep in mind that deductions may be made from the&nbsp;security&nbsp;deposit in the following cases:&nbsp;<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Cleaning fees&nbsp;(if specified in the rental contract)&nbsp;<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Repair costs for scratches\/stains on wallpaper\/flooring that are outside the scope of&nbsp;normal&nbsp;deterioration&nbsp;over time&nbsp;<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Severe&nbsp;stains&nbsp;or damage requiring the replacement of fixtures,&nbsp;such as&nbsp;in&nbsp;the kitchen, bathroom, or toilet&nbsp;<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">Move-out inspections and documentation&nbsp;<\/h2>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"903\" height=\"600\" src=\"https:\/\/blog.villagehouse.jp\/wp-content\/uploads\/2025\/11\/image-1.png\" alt=\"\" class=\"wp-image-50150\" style=\"width:768px\" title=\"\" srcset=\"https:\/\/blog.villagehouse.jp\/wp-content\/uploads\/2025\/11\/image-1.png 903w, https:\/\/blog.villagehouse.jp\/wp-content\/uploads\/2025\/11\/image-1-300x199.png 300w\" sizes=\"auto, (max-width: 903px) 100vw, 903px\" \/><\/figure>\n<\/div>\n\n\n<p>The move-out inspection is conducted to determine who is responsible for the costs of repairs that need to be made. During the move-out inspection, all furniture and appliances will be removed,&nbsp;and the property will be cleaned, after which the tenant and the management company or landlord will inspect the room together.&nbsp;<\/p>\n\n\n\n<p>Note that if there is evidence of damage or stains that existed before&nbsp;you&nbsp;moved in, you will not be required to pay for repairs. Take photos or videos and submit them to the landlord.&nbsp;When&nbsp;taking photos or videos,&nbsp;be sure&nbsp;to enable the automatic date and time&nbsp;stamp&nbsp;recording function,&nbsp;as it is an important key point.&nbsp;<\/p>\n\n\n\n<p>Once the inspection is&nbsp;over, you will receive a&nbsp;written&nbsp;statement or confirmation&nbsp;letter&nbsp;that includes&nbsp;the&nbsp;details and breakdown of the security deposit settlement. If any charges are unclear or insufficiently explained, you may request clarification by&nbsp;comparing them&nbsp;to&nbsp;the terms in&nbsp;your&nbsp;rental contract.&nbsp;<\/p>\n\n\n\n<p>Furthermore,&nbsp;if there are any charges you&nbsp;do not&nbsp;agree with, or if the landlord refuses to issue a statement, do not sign the document. In case the situation seems likely to escalate into a dispute, it is advisable to consult a professional expert, as explained&nbsp;further below.&nbsp;<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">How to get your deposit refunded smoothly&nbsp;<\/h2>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"903\" height=\"600\" src=\"https:\/\/blog.villagehouse.jp\/wp-content\/uploads\/2025\/11\/image-6.png\" alt=\"\" class=\"wp-image-50165\" style=\"width:768px\" title=\"\" srcset=\"https:\/\/blog.villagehouse.jp\/wp-content\/uploads\/2025\/11\/image-6.png 903w, https:\/\/blog.villagehouse.jp\/wp-content\/uploads\/2025\/11\/image-6-300x199.png 300w, https:\/\/blog.villagehouse.jp\/wp-content\/uploads\/2025\/11\/image-6-768x510.png 768w\" sizes=\"auto, (max-width: 903px) 100vw, 903px\" \/><\/figure>\n<\/div>\n\n\n<p>Once you receive the detailed statement,&nbsp;carefully check the details of&nbsp;the&nbsp;repair costs, cleaning fees, and any unpaid rent,&nbsp;and inquire as soon as possible if you have any questions&nbsp;or notice discrepancies.&nbsp;As a general rule, refunds are typically processed within one to two months after moving out. Some contracts specify the exact&nbsp;time frame&nbsp;for the deposit refund, so be sure to check your&nbsp;rental&nbsp;contract&nbsp;for peace of mind.&nbsp;<\/p>\n\n\n\n<p>If the&nbsp;security&nbsp;deposit refund is&nbsp;delayed, try sending an email to urge them to&nbsp;immediately&nbsp;process the refund.&nbsp;<\/p>\n\n\n\n<p><strong>Sample email for a delayed refund<\/strong>&nbsp;<\/p>\n\n\n\n<p>To: [Company Name or Contact Person]&nbsp;<\/p>\n\n\n\n<p>Dear [Name of Contact Person] \/ To Whom It May Concern at [Real Estate Company Name],&nbsp;<\/p>\n\n\n\n<p>I hope this message finds you well.&nbsp;<\/p>\n\n\n\n<p>This is [Your Full Name], the former tenant of [Apartment Name], Room [Number].&nbsp;<\/p>\n\n\n\n<p>I received the move-out inspection report and settlement statement on [Date].&nbsp;However, more than a month has passed,&nbsp;and I have not yet received&nbsp;the&nbsp;refund&nbsp;of&nbsp;my security deposit.&nbsp;<\/p>\n\n\n\n<p>In light of this, I would like to confirm the&nbsp;status of the refund&nbsp;process&nbsp;in accordance&nbsp;with&nbsp;the return schedule and settlement details outlined in the lease agreement.&nbsp;I&nbsp;would appreciate it if you could&nbsp;let me know&nbsp;the expected transfer date and&nbsp;the&nbsp;refund amount.&nbsp;<\/p>\n\n\n\n<p>Thank you very much for your time and assistance.&nbsp;<\/p>\n\n\n\n<p>Sincerely,&nbsp;<\/p>\n\n\n\n<p>\u2015\u2015\u2015\u2015\u2015\u2015\u2015\u2015\u2015\u2015\u2015\u2015&nbsp;<br>[Your Full Name]&nbsp;<\/p>\n\n\n\n<p>[Address]&nbsp;<\/p>\n\n\n\n<p>Phone: [Your Phone Number]&nbsp;<\/p>\n\n\n\n<p>Email: [Your Email Address]&nbsp;<br>\u2015\u2015\u2015\u2015\u2015\u2015\u2015\u2015\u2015\u2015\u2015\u2015&nbsp;<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Resolving disputes and legal support options&nbsp;<\/h2>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"903\" height=\"600\" src=\"https:\/\/blog.villagehouse.jp\/wp-content\/uploads\/2025\/11\/image-7.png\" alt=\"\" class=\"wp-image-50169\" style=\"width:768px\" title=\"\" srcset=\"https:\/\/blog.villagehouse.jp\/wp-content\/uploads\/2025\/11\/image-7.png 903w, https:\/\/blog.villagehouse.jp\/wp-content\/uploads\/2025\/11\/image-7-300x199.png 300w, https:\/\/blog.villagehouse.jp\/wp-content\/uploads\/2025\/11\/image-7-768x510.png 768w\" sizes=\"auto, (max-width: 903px) 100vw, 903px\" \/><\/figure>\n<\/div>\n\n\n<p>If you&nbsp;run into&nbsp;any&nbsp;problems&nbsp;with the management company or landlord,&nbsp;please contact the&nbsp;organizations&nbsp;listed below.&nbsp;They have&nbsp;staff with expertise in rental contract issues&nbsp;who&nbsp;will be happy to assist you.&nbsp;<\/p>\n\n\n\n<p>Before contacting them, prepare your&nbsp;rental contract, payment receipts (such as bank transfer statements)&nbsp;from the time of signing the contract, and any records of communication with the management company or landlord. Having these documents on hand will make it easier to discuss your situation in detail.&nbsp;<\/p>\n\n\n\n<figure class=\"wp-block-table\"><table class=\"has-fixed-layout\"><tbody><tr><td><a href=\"https:\/\/www.caa.go.jp\/en\/policy\/local_cooperation\/\" target=\"_blank\" rel=\"noreferrer noopener\">Consumer Hotline<\/a>&nbsp;<\/td><td>Telephone:&nbsp;188&nbsp;Business hours: Weekdays 9:00\u201317:00 \/ Weekends &amp; holidays 10:00\u201316:00 Closed during the year-end\/New Year holidays<\/td><\/tr><tr><td><a href=\"https:\/\/www.kokusen.go.jp\/e-hello\/map\/index.html\" target=\"_blank\" rel=\"noreferrer noopener\">National Consumer Affairs Center of Japan<\/a>&nbsp;<\/td><td>Telephone:&nbsp;03-3446-1623&nbsp;Business hours:&nbsp;10:00-12:00 \/&nbsp;13:00-16:00&nbsp;Closed on weekends, public holidays, and year-end\/New Year holidays&nbsp;<\/td><\/tr><tr><td><a href=\"https:\/\/jca-home.jp\/\" target=\"_blank\" rel=\"noreferrer noopener\">Japan Consumer&#8217;s Association<\/a>&nbsp;<\/td><td>Telephone:&nbsp;03-5282-5319&nbsp;Business hours: 10:00-12:00 \/&nbsp;13:00-15:00&nbsp;Open on Tuesday, Thursday,&nbsp;and&nbsp;Friday only&nbsp;<\/td><\/tr><tr><td><a href=\"https:\/\/www.retio.or.jp\/consul\/\" target=\"_blank\" rel=\"noreferrer noopener\">Real Estate Transaction Improvement Organization<\/a>&nbsp;<\/td><td>Telephone:&nbsp;0570-021-030&nbsp;Business hours:&nbsp;10:00-16:00&nbsp;&nbsp;Closed on weekends, public holidays, and year-end\/New Year holidays&nbsp;<\/td><\/tr><tr><td><a href=\"https:\/\/www.jpm.jp\/consultation\/\" target=\"_blank\" rel=\"noreferrer noopener\">Japan Property Management Association<\/a>&nbsp;<\/td><td>Consultation accepted in writing (via web form, fax, or mail)&nbsp;Business hours:&nbsp;10:00-17:00&nbsp;Closed on weekends and public holidays&nbsp;<\/td><\/tr><tr><td><a href=\"https:\/\/www.houterasu.or.jp\/site\/english\/cconsultationservice.html\" target=\"_blank\" rel=\"noreferrer noopener\">Japan Legal Support Center&nbsp;(Houterasu)<\/a>&nbsp;<\/td><td>Telephone:&nbsp;0570-078-374&nbsp;Business hours: Weekdays&nbsp;9:00-21:00 \/ Saturday&nbsp;9:00-17:00&nbsp;Closed on Sunday, public holidays,&nbsp;and year-end\/New Year holidays&nbsp;<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<p>If the issue cannot be resolved through the consultation hotline, you may consider civil mediation or a small claims lawsuit, where professional mediators or judges act as intermediaries between tenants and&nbsp;management companies&nbsp;(or&nbsp;landlords) to help resolve the dispute. For more&nbsp;details, please contact your local summary court.&nbsp;<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><a href=\"https:\/\/www.villagehouse.jp\/en\/?utm_source=vhblog&amp;utm_medium=display&amp;utm_campaign=2020&amp;utm_content=2019-12-16-static-property-768x300-v1-enhp-sitevisitors\" target=\"_blank\" rel=\"noopener\"><img loading=\"lazy\" decoding=\"async\" width=\"768\" height=\"300\" src=\"https:\/\/blog.villagehouse.jp\/wp-content\/uploads\/2019\/11\/768x300-EN.jpg\" alt=\"\" class=\"wp-image-1862\" title=\"\" srcset=\"https:\/\/blog.villagehouse.jp\/wp-content\/uploads\/2019\/11\/768x300-EN.jpg 768w, https:\/\/blog.villagehouse.jp\/wp-content\/uploads\/2019\/11\/768x300-EN-300x117.jpg 300w\" sizes=\"auto, (max-width: 768px) 100vw, 768px\" \/><\/a><\/figure>\n<\/div>\n\n\n<h2 class=\"wp-block-heading\">Preventing problems: What to check before signing&nbsp;<\/h2>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"903\" height=\"600\" src=\"https:\/\/blog.villagehouse.jp\/wp-content\/uploads\/2025\/11\/image-3.png\" alt=\"\" class=\"wp-image-50141\" style=\"width:768px\" title=\"\" srcset=\"https:\/\/blog.villagehouse.jp\/wp-content\/uploads\/2025\/11\/image-3.png 903w, https:\/\/blog.villagehouse.jp\/wp-content\/uploads\/2025\/11\/image-3-300x199.png 300w\" sizes=\"auto, (max-width: 903px) 100vw, 903px\" \/><\/figure>\n<\/div>\n\n\n<p><strong>Items to check in the contract&nbsp;<\/strong><\/p>\n\n\n\n<p>In addition to basic details such as the contract period, renewal terms, rent payment method, and notice period for termination, make sure to confirm the scope of repair\/restoration&nbsp;of dirt and damage to&nbsp;confirm&nbsp;what&nbsp;will&nbsp;be considered the tenant\u2019s responsibility.&nbsp;<\/p>\n\n\n\n<p><strong>Check the details of the security deposit, key money, and cleaning fees&nbsp;<\/strong><\/p>\n\n\n\n<p>In addition to&nbsp;the&nbsp;security deposit and key money, check the details of any fees that may be deducted when you move out (house cleaning fees, air conditioning cleaning fees,&nbsp;lock&nbsp;replacement fees, etc.). In some cases, cleaning fees are a flat rate that&nbsp;is charged to&nbsp;the tenant,&nbsp;so it&#8217;s&nbsp;best&nbsp;to clarify the&nbsp;exact&nbsp;amount and details before signing the contract.&nbsp;<\/p>\n\n\n\n<p><strong>Key points&nbsp;to confirm in advance for peace of mind&nbsp;<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>To what extent&nbsp;is&nbsp;normal&nbsp;deterioration&nbsp;over time&nbsp;the landlord\u2019s responsibility&nbsp;<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Specific examples of&nbsp;scratches&nbsp;or stains on walls or floors that would be the tenant\u2019s responsibility&nbsp;<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li>The procedure for the move-out inspection and the general timeline for the return of the security deposit&nbsp;<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li>How repair costs are calculated (actual expenses or a fixed amount)&nbsp;<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li>The&nbsp;justification(s)&nbsp;for any cleaning&nbsp;fees&nbsp;or&nbsp;lock&nbsp;replacement fees, if&nbsp;any&nbsp;<\/li>\n<\/ul>\n\n\n\n<p>If you have any questions&nbsp;or concerns, be sure to&nbsp;confirm them&nbsp;with the real estate&nbsp;agency&nbsp;or landlord. Communicating not only verbally but also in&nbsp;writing,&nbsp;such as by email,&nbsp;will help prevent&nbsp;potential disputes&nbsp;when you move out.&nbsp;<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Summary&nbsp;<\/strong><\/h2>\n\n\n\n<p>Below is a summary of basic rules&nbsp;and precautions&nbsp;to note regarding security deposits, key money, and restoration&nbsp;costs, as well as important points to keep in mind before signing a contract.&nbsp;<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>The security deposit is used to cover restoration costs upon moving out&nbsp;<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li>The tenant is not responsible for restoration costs due to&nbsp;normal&nbsp;wear and tear&nbsp;or deterioration over time&nbsp;<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li>The key money is paid as a token of appreciation to the landlord and is not refundable&nbsp;<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Restoration does not mean returning the property to its exact original&nbsp;condition as it was when you moved in&nbsp;<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li>The tenant&nbsp;is responsible for&nbsp;damage or stains caused by negligence or carelessness&nbsp;<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Cleaning fees upon move-in are charged&nbsp;to the tenant only&nbsp;if explicitly stated in the&nbsp;rental&nbsp;contract&nbsp;<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Confirm who&nbsp;is responsible for&nbsp;what&nbsp;repair during the move-out inspection&nbsp;<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Carefully review&nbsp;the&nbsp;settlement statement&nbsp;and&nbsp;confirmation&nbsp;letter;&nbsp;do not sign if you&nbsp;are not satisfied with the details&nbsp;<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Consult an expert if any problem arises&nbsp;<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li>If you have any questions&nbsp;or concerns&nbsp;before signing the contract, be sure to&nbsp;confirm them&nbsp;with the landlord or real estate agency&nbsp;<\/li>\n<\/ul>\n\n\n\n<p>At&nbsp;<a href=\"https:\/\/www.villagehouse.jp\/en\/?utm_source=blog&amp;utm_medium=display&amp;utm_campaign=2022&amp;utm_content=2025-11-14-native-link-1x1-depositdeductions-enhp-readers\" target=\"_blank\" rel=\"noreferrer noopener\">Village House<\/a>,&nbsp;our properties do not require a security deposit, key money, or agency fees*. Additionally, by taking advantage of free rent promotions**, you can significantly reduce your&nbsp;initial&nbsp;moving costs. If you want to move into a new home while keeping initial costs low, please feel free to contact us!&nbsp;<\/p>\n\n\n\n<p>*Depending on the contract&nbsp;details&nbsp;and screening results, a security deposit may still be required.&nbsp;<\/p>\n\n\n\n<p>**Some properties are not eligible for free rent promotions&nbsp;<\/p>\n\n\n\n<p><strong>Related articles<\/strong>:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><a href=\"https:\/\/blog.villagehouse.jp\/en\/moving-tips\/what-do-you-need-to-clean-before-moving-out\/\" target=\"_blank\" rel=\"noreferrer noopener\">What Do You Need to Clean Before Moving Out?<\/a>&nbsp;<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li><a href=\"https:\/\/blog.villagehouse.jp\/en\/japanese-apartment-life\/should-you-repair-scratches-on-hardwood-flooring-a-complete-guide-to-fixing-and-preventing-damage\/\" target=\"_blank\" rel=\"noreferrer noopener\">How to Repair Scratches on Hardwood Flooring: Complete Guide to Fixing and Preventing Damage<\/a>&nbsp;<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li><a href=\"https:\/\/blog.villagehouse.jp\/en\/moving-tips\/how-to-avoid-getting-billed-crazy-amounts-when-moving-out\/\" target=\"_blank\" rel=\"noreferrer noopener\">How to Avoid Getting Billed Crazy Amounts When Moving Out<\/a>&nbsp;<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li><a href=\"https:\/\/blog.villagehouse.jp\/en\/moving-tips\/how-to-notify-your-landlord-that-you-are-moving-out-communication-methods-and-points-to-consider\/\" target=\"_blank\" rel=\"noreferrer noopener\">How to Notify Your Landlord that You Are Moving Out: Communication Methods and Points to Consider<\/a>&nbsp;<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li><a href=\"https:\/\/blog.villagehouse.jp\/en\/moving-tips\/how-much-does-moving-out-usually-cost-7-tips-to-reduce-move-out-fees\/\" target=\"_blank\" rel=\"noreferrer noopener\">How Much Does Moving Out Usually Cost? 7 Tips to Reduce Move-Out Fees!<\/a>&nbsp;<\/li>\n<\/ul>\n\n\n<div class=\"sabox-plus-item\"><div class=\"saboxplugin-wrap\" itemtype=\"http:\/\/schema.org\/Person\" itemscope itemprop=\"author\"><div class=\"saboxplugin-tab\"><div class=\"saboxplugin-gravatar\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/blog.villagehouse.jp\/wp-content\/uploads\/2024\/04\/Machiko_ProfilePhoto.jpeg\" width=\"100\" height=\"100\" alt=\"\" itemprop=\"image\" title=\"\"><\/div><div class=\"saboxplugin-authorname\"><a href=\"https:\/\/blog.villagehouse.jp\/en\/author\/writer-1-en\/\" class=\"vcard author\" rel=\"author\"><span class=\"fn\">Machiko Doi<\/span><\/a><\/div><div class=\"saboxplugin-desc\"><div itemprop=\"description\"><p class=\"p1\">Hello, I&#8217;m Machiko Doi, a freelance writer who writes about housing and living in Japan.<\/p>\n<p class=\"p1\">I live in an 80-year-old house that I inherited from my grandparents along with my two shelter cats and daughter.<\/p>\n<p class=\"p1\">We live a relaxed life while repairing the house.<\/p>\n<p class=\"p1\">I like to cook vegetables from the garden and fresh fish caught by my father, and enjoy them with cold beer on a hot day or hot sake on a cold day.<\/p>\n<\/div><\/div><div class=\"clearfix\"><\/div><div class=\"saboxplugin-socials \"><a title=\"Twitter\" target=\"_blank\" href=\"https:\/\/twitter.com\/machico_neco\" rel=\"nofollow noopener\" class=\"saboxplugin-icon-grey\"><svg aria-hidden=\"true\" class=\"sab-twitter\" role=\"img\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 30 30\"><path d=\"M26.37,26l-8.795-12.822l0.015,0.012L25.52,4h-2.65l-6.46,7.48L11.28,4H4.33l8.211,11.971L12.54,15.97L3.88,26h2.65 l7.182-8.322L19.42,26H26.37z M10.23,6l12.34,18h-2.1L8.12,6H10.23z\" \/><\/svg><\/span><\/a><\/div><\/div><\/div><\/div>","protected":false},"excerpt":{"rendered":"<p>Two common issues that arise&nbsp;when it comes to&nbsp;rental contracts&nbsp;in Japan&nbsp;are how security deposits&nbsp;are&nbsp;handled,&nbsp;and the cost of restoring the property to its original condition upon moving out. Security deposits&nbsp;are&nbsp;typically&nbsp;used to cover the cost of repairs to restore the property to its original condition&nbsp;upon&nbsp;moving&nbsp;out. However,&nbsp;many&nbsp;people may be&nbsp;concerned&nbsp;about whether they have to&nbsp;pay for all the repairs upon moving [&hellip;]<\/p>\n","protected":false},"author":26,"featured_media":50133,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[2],"tags":[],"class_list":["post-50136","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-japanese-apartment-life"],"acf":[],"_links":{"self":[{"href":"https:\/\/blog.villagehouse.jp\/en\/wp-json\/wp\/v2\/posts\/50136","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/blog.villagehouse.jp\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/blog.villagehouse.jp\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/blog.villagehouse.jp\/en\/wp-json\/wp\/v2\/users\/26"}],"replies":[{"embeddable":true,"href":"https:\/\/blog.villagehouse.jp\/en\/wp-json\/wp\/v2\/comments?post=50136"}],"version-history":[{"count":0,"href":"https:\/\/blog.villagehouse.jp\/en\/wp-json\/wp\/v2\/posts\/50136\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/blog.villagehouse.jp\/en\/wp-json\/wp\/v2\/media\/50133"}],"wp:attachment":[{"href":"https:\/\/blog.villagehouse.jp\/en\/wp-json\/wp\/v2\/media?parent=50136"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/blog.villagehouse.jp\/en\/wp-json\/wp\/v2\/categories?post=50136"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/blog.villagehouse.jp\/en\/wp-json\/wp\/v2\/tags?post=50136"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}